How to contact Technical Support

Technical Support Forum

Troubleshooting and bug reports

For faster support, please provide the following information:

  • Account address

  • Deployment sequence

  • Group sequence if there is more than one group

  • Your deploy.yaml file

  • Provider address if it is specific to a provider

Please post on the forum before submitting your issue to the Akash project on GitHub.

Support Chat on Discord

The Akash server on Discord (discord.akash.network) is a great place to find friendly help from the Akash developer community. Come say hello and ask a question!

For help with:

  • Hackathons: Message the #hackathons channel

  • Deployments: Message the #deployments channel

  • Providers: Message the #providers channel

  • Validators: Message the #validators channel

Security Issues & Bug Bounties

Akash will pay for finding security issues. If you find a security issue or bug and wish to report it to the core team privately, please send an email with all of the details.

Email Support

If you wish to submit a ticket via email, please Email support@akash.network **** with all of the required information:

  • Account address

  • Deployment sequence

  • Group sequence if there is more than one group

  • Your deploy.yaml file

  • Provider address if it is specific to a provider

3 Likes

thanks for your introduction . i am new here and lets build it together.

1 Like

well,thanks :grin: :grin: :grin: :grin: :grin:

1 Like